Privacy Policy

The Scope of This Policy

This policy applies to all Aron users, including Parents, Students, and Schools, and to all Aron platforms and services, including our mobile applications, websites, features, and related services (collectively, the "Aron Platform"). Your use of the Aron Platform is also subject to our Terms of Service.

The Information We Collect

When you use the Aron Platform, we collect the information you provide, usage data, and device information. We may also collect information from third-party services and combine it with the data we already have. The types of information we collect include:

A. Information You Provide to Us

Account Registration: When you create an account, we collect information such as your name, email address, phone number, and any additional details you choose to provide.
Student Information: Parents can add their children to the platform. We may collect student-related information such as name, school details, grade level, and relevant preferences.
Parent Controls and Preferences: We collect information related to spending limits, purchase permissions, and preferences set by parents to manage their child’s usage and school-related activities.
Purchases and Transactions: We collect data related to purchases made through the platform, including school products such as uniforms, meals, and other services.
SOS Contact Information: We may request access to contacts to allow adding emergency contacts within the app.
Ratings and Feedback: We collect any ratings, reviews, or feedback provided within the platform.
Communications: When you contact us or communicate through the platform, we collect the content of messages and any attachments.

B. Information We Collect When You Use Aron

Usage Information: We collect data about how you interact with the platform, including transactions, spending activity, meal tracking, and app interactions.
Device Information: We collect device-related data such as device type, IP address, operating system, and browser type.
Communications: We may use third-party tools to support communication, while collecting necessary metadata for service improvement and safety.
Cookies and Analytics: We use cookies and analytics tools to enhance user experience and improve platform performance.

C. Information We Collect from Third Parties

We may receive information from schools, payment providers, or service partners to help operate and improve the platform.

How We Use Your Information

We use your information to:

Provide and operate the Aron Platform
Enable parental control features and spending management
Process purchases and transactions
Improve user experience
Provide customer support
Communicate with users
Ensure safety and security
Comply with legal obligations

How We Share Your Information

We do not sell your personal data.

A. Between Users: Limited information may be shared between parents and schools as necessary to provide services.
B. With Service Providers: We may share data with trusted partners who help operate the platform such as hosting, analytics, and payment processing services.
C. Legal Requirements: We may disclose information if required by law or to protect rights and safety.
D. Business Transfers: Data may be transferred in case of merger, acquisition, or sale.
E. With Your Consent: We may share data when you explicitly agree.

Data Storage and Protection

We retain data only as long as necessary and apply appropriate security measures to protect it. However, no system is completely secure.

Your Rights

You have the right to:

Access your data
Request deletion of your account
Control notifications and permissions
Opt out of marketing communications

Children’s Data

Aron is designed to be used by parents to manage their children’s school-related activities. We do not knowingly collect data directly from children without parental involvement.

Third-Party Links

We are not responsible for the privacy practices of external services linked within the platform.

Policy Updates

We may update this policy from time to time. Users will be notified of any significant changes.

If you have any questions, you can contact us عبر التطبيق أو من خلال قنوات التواصل الرسمية الخاصة بنا.